Only the top 15% of senior care facilities and senior living communities received the 2022 Customer Experience Awards for providing excellent care and embodying the Pinnacle Quality Insight value “People are our purpose.”
Read MoreAfter a difficult pandemic year, the top 15% of senior care organizations received Customer Experience Awards from Pinnacle Quality Insight. The awards are based on 150,000 in-depth phone surveys of residents, patients, and their families.
Read MoreWe have made a change to simplify your reports. Historically, we labeled your report with the name of the previous month. Now, your report shows the name of the current month. Here’s what you’ll see when you look at your reports:
Read MoreChris Magleby, CEO at Pinnacle, has five things he wants to share about Customer Satisfaction during the COVID-19 outbreak.
Read MoreWe’re excited to announce a new feature on My.Pinnacle that makes it even easier to know how your location is doing—data tiles.
Read MorePinnacle Quality Insight received the Top Workplaces award for Utah in 2018 for the small employer category. This is the fifth year in a row that The Salt Lake Tribune and Energage have awarded Pinnacle.
Read MoreCareOne, New Jersey's premier senior care provider, recently announced a new partnership with Pinnacle Quality Insight to measure patient satisfaction.
Read MorePinnacle Quality Insight has been selected as the #4 rated workplace in the small business category by the Salt Lake Tribune.
Read MorePinnacle Quality Insight has met the Centers for Medicare and Medicaid Services Hospice CAHPS requirements and is now approved to administer the Hospice CAHPS Survey.
Read MorePinnacle Quality Insight is proud to announce that it has earned the "Elite Supplier" distinction for the 2014 LINK Conference.
Read MoreThe Eden Alternative®, an international non-profit organization based in Rochester, NY, and Pinnacle Quality Insight®, a satisfaction measurement firm out of Salt Lake City, Utah, have teamed up to support the Eldercare culture change movement in Eden Registry Member organizations across the country.
Read MorePinnacle Quality Insight has released its 2012 findings regarding customer satisfaction levels in U.S. Skilled Nursing Facilities.
Read MorePinnacle Quality Insight has released their annual Customer Experience Awards™ results for post-acute and senior care providers.
Read MoreNorth Dakota Long Term Care Association recently selected Pinnacle Quality Insight as the recommended provider for customer and employee satisfaction surveys.
Read MorePinnacle Quality Insight has released its 2011 findings regarding the customer satisfaction levels in U.S. Skilled Nursing Facilities.
Read MoreEarlier this morning, Pinnacle Quality Insight, a customer satisfaction measurement firm, released new data regarding the national satisfaction levels among nursing home residents.
Read MoreNathan Child named as director of operations. Chris Magleby named the chief operating officer.
Read MoreRich Goaslind is the newest member at Pinnacle Quality Insight, a customer and employee satisfaction provider for senior and long-term care facilities. Goaslind brings with him 18 years of business management experience as the new Director of Business Development, and is focused on the sales and growth of Pinnacle.
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