Pinnacle Announces New, Expanded Roles for Key Management

Salt Lake City, Utah, August 18, 2011 - Pinnacle Quality Insight (, recently promoted Nathan Child and Chris Magleby, with Child as the new director of operations and Magleby as the chief operating officer—reflective of the company's commitment to quality and building and maintaining a strong management team.

"Along with attracting what we consider to be top talent from outside of the company, one of my top priorities is growing Pinnacle's existing leadership team," said Stan Magleby, chief executive officer at Pinnacle. "Each of these people plays a key role in strengthening our relationships, and preparing us for future growth. Today's promotions are a direct result of the dedication to their work, their ability to think strategically, and the respect they've earned from their peers, partners, and customers."

The management members promoted now hold these titles and responsibilities:

Nathan Child, director of operations. Child will continue to be responsible for the staffing and training of our calling team, the completion of all surveys, and is now responsible for seven product categories.

Chris Magleby, chief operating officer. Previously vice president of operations, Magleby will continue to lead the overall financial and operational health of Pinnacle. He will oversee technology development, finances and the production and delivery of each of Pinnacle's products.

Together, along with the rest of Pinnacle's management team, they will take on expanded roles as the company continues to grow. All members, along with new hire Rich Goaslind, will continue to run business strategy, sales and marketing for all of Pinnacle's products.

For more information, please visit Pinnacle's website at


About Pinnacle Quality Insight

Pinnacle offers customer satisfaction measurement via telephone survey to senior care and hospice providers. Pinnacle's feedback process is based off the idea that healthcare should be evaluated just like it is administered, individually. This process is the easiest way for senior care and hospice providers to understand the voice of their customer. For more information, please contact us.