Pinnacle hires a new Director of Business Development

Salt Lake City, Utah, August 16, 2011 - Pinnacle Quality Insight (, Rich Goaslind is the newest member at Pinnacle Quality Insight, a customer and employee satisfaction provider for senior and long-term care facilities. Goaslind brings with him 18 years of business management experience as the new Director of Business Development, and is focused on the sales and growth of Pinnacle.

"I always want to do something that matters," Goaslind said. "not interested in 'having a job', but I am interested in building a team that's focused on making a difference for others."

The Salt Lake City native is a perfect fit at Pinnacle, where people are their purpose, and at the center of everything they do. Goaslind's personal motto is to "leave people better than when he found them". He not only does that, but also leaves businesses better than when he found them too- in his experience he has initiated a sales and marketing program that eventually produced over 15 million dollars in annual revenue.

"His track record is spotless," said Chris Magleby, the new Chief Operating Officer at Pinnacle. "Not only that, but he is a great team player, and is widely respected among his peers for his positive attitude and problem solving abilities."

Goaslind's professional experience includes various management positions. He attended Brigham Young University, and holds a bachelor's degree in Political Science.

For more information, please visit Pinnacle's website at


About Pinnacle Quality Insight:Pinnacle offers customer satisfaction measurement via telephone survey to senior care and hospice providers. Pinnacle's feedback process is based off the idea that healthcare should be evaluated just like it is administered, individually. This process is the easiest way for senior care and hospice providers to understand the voice of their customer. For more information, please contact us.