What does CMS’ proposed CoreQ requirement mean for skilled nursing facilities? Find out, along with everything else we know about the rule, including the proposed timeline, which facilities it applies to, and the penalty for failing to comply.
Read MoreOn February 22, senior care thought leaders from four notable companies came together at McKnight’s Senior Living Power Panel to discuss issues, opportunities, and uncertainties lying in wait for senior care in 2023.
Read MoreIn 2022 Pinnacle Quality Insight combined with senior care providers to help improve patient and employee satisfaction through our survey solutions. The following infographic highlights some of the impressive statistics we racked up together throughout the year.
Read MoreThis 2022 study by Pinnacle Quality Insight revealed several intriguing connections between national quality awards and satisfaction among senior care employees and customers.
Read MoreAssisted living has always had, and continues to have, very satisfied customers. Over the last five years, 90.3% of assisted living customers have been willing to recommend their community.
Read MoreAt the base of responding to problems is the need to communicate effectively, both to understand and resolve conflict. Here are four tips you can begin using today.
Read MoreMy.Pinnacle allows you to create tasks in the Discussion area for reports. By creating tasks, you can increase accountability and make sure follow up happens.
Read MoreWhile providing a tablet with an app on it for all those who struggle to communication may not be an option, it is possible to find ways to improve communication so people can still make decisions for themselves. For instance, having pictures or words people can point to, asking yes or no questions, encouraging hand gestures such as thumbs up or thumbs down, and watching for body language queues are all ways to provide people with opportunities to express their needs and desires.
Read MoreAudience: SNF, AL, IL
Free on-demand webinar where you’ll learn what a focus area is, how to find your focus area, what to do with your focus area, and why you should involve your staff in your focus area efforts.
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