In 2022 Pinnacle Quality Insight combined with senior care providers to help improve patient and employee satisfaction through our survey solutions. The following infographic highlights some of the impressive statistics we racked up together throughout the year.
Read MoreWhile providing a tablet with an app on it for all those who struggle to communication may not be an option, it is possible to find ways to improve communication so people can still make decisions for themselves. For instance, having pictures or words people can point to, asking yes or no questions, encouraging hand gestures such as thumbs up or thumbs down, and watching for body language queues are all ways to provide people with opportunities to express their needs and desires.
Read MoreOne of our new clients recently told me a story about how our satisfaction surveys had impacted one of their facilities.
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