One of our new clients recently told me a story about how our satisfaction surveys had impacted one of their facilities.
Read MoreI was talking with a group of people from four different organizations last week about hiring traits. One of them said that they had a theory about hiring people who had worked in the restaurant business. They liked hiring them because they knew how to hustle and how to treat people right. (I, of course, like this theory since my first job was serving tables.)
Read MoreDuring my haircut, I overheard a conversation between my and another stylist about how they advertised their services for eyebrow microblading on Instagram.
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