Principal Senior Living Group owns and manages Benton House senior living communities in Georgia, Florida, Kansas, Missouri, and South Carolina. Its founders have more than 60 years of combined experience in the senior living industry.
We are so pleased we are with the RETAIN platform. The easy access to team member information such as birthdays, work anniversaries, and other tenure milestones allows everyone from the C-suite to location leadership an easy, but meaningful, way to recognize each person as an individual. This extra human touch would not be possible without a data platform to track this information.
The risk assessment process of the orientation surveys is providing us with real time opportunities to gauge satisfaction and address any needs. We have both saved team members who were struggling and created a better orientation experience for all.
The work you are doing is revolutionary and we expect our retention enhancements to provide significant improvements in service and profitability. Quite a feat for such a small capital investment!
Michael Allard, CEO
Principal Senior Living Group
Adult Day Program